Privacy Policy

Account information, such as your name, email address, password, organization details, team access, and account settings.

Contacts you upload or create in the platform, such as names, email addresses, companies, tags, lists, notes, and custom fields.

Email activity data, such as sent emails, opens, clicks, delivery events, bounces, complaints, unsubscribe activity, and campaign analytics.

Planning and workflow data, such as boards, agenda items, notes, automations, templates, tasks, and related activity inside your workspace.

When you delete a note, it stays in Trash for 30 days so you can restore it. After that it is deleted for good.

When you send us a message through the contact form, we use your name, email address and message only to answer you. We keep it for as long as we need to help you, and you can ask us to delete it at any time.

We use data to provide the service, including contact management, campaign sending, automation, analytics, planning, account access, and support.

We use email activity data to show campaign performance, track opens and clicks, improve reliability, and help identify delivery issues.

We may use operational data to maintain security, prevent abuse, debug problems, and improve the platform.

We email account holders about new features and changes to the service. Every such email has an unsubscribe link. Unsubscribing does not affect account emails such as sign-in codes, password resets and invites.

We use third-party providers, including Resend, to send emails and operate email delivery features.

These providers may process email addresses, sender information, email content, delivery status, opens and clicks, IP addresses, and timestamps.

This data is used to deliver emails, provide analytics, improve deliverability, and prevent abuse.

Provider data is only used to provide the service. We do not sell personal data.

You control the contacts you upload. You are responsible for making sure you have the right to store and communicate with those contacts.

Recipients may unsubscribe from emails where unsubscribe links are provided, and we use suppression data to help prevent future sends to unsubscribed contacts.

We use technical and organizational measures intended to protect data, including access controls, protected sessions, tenant separation, and secure infrastructure practices.

No online service can guarantee absolute security. You should use strong passwords, protect account access, and only invite trusted team members.

We do not sell personal data. We do not sell your contacts, recipient lists, or campaign activity data.

We may use trusted service providers to operate the platform, such as hosting, database, email delivery, analytics, monitoring, and infrastructure providers.

These providers only receive data needed to help us provide the service.

You can ask us for access to the data we hold about you, for a copy of it, or to correct it. Email [email protected].

You can ask us to delete your account at any time. Email [email protected] from the address you use to sign in, with the subject "Delete my account". If you write from another address, we will first check that the account is yours.

We confirm your request within 5 working days and delete your account within 30 days. We will tell you when it is done. This removes your workspace, your contacts, your templates, your campaigns and the files you uploaded.

We keep a few things because the law requires it or because they protect you: invoices and payment records for as long as Belgian accounting law requires, a record that the request was handled, and a coded version of your email address so we never email you again by mistake. Copies in our backups are removed automatically within 60 days.

If someone is on the mailing list of one of our customers and wants their data removed, the customer handles that. We help when asked.

For privacy questions or requests, contact us at [email protected].